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• Plan, organize, perform and train others in clerical, office and administrative support functions related to the activities and operations of the assigned program, division or department
• Serve as a primary source of information regarding the Office and assigned program policies, procedures, standards and requirements including pertinent legal requirements and other legislative enactments as appropriate to assignment
• Receive and interview callers and visitors
• Provide information where independent judgement, knowledge and interpretations are utilized
• Research and compile background material such as statistical and financial data and supporting information
• Compile and prepare comprehensive reports, records, surveys and other documents
• Coordinate and prepare materials for presentation to the County Board of Education or other entities to whom the manager supported communicates
• Compose and prepare a variety of correspondence, memorandums reports and other documents,  including material of a confidential nature
• Screen mail and handle routine items requiring action, prioritizing items for manager action
• Route mail to others as appropriate and process administrative details not requiring the immediate attention of the manager
• Assist in budget planning and expenditure control process
• Prepare and distribute meeting notices and agendas, attend meetings to record proceedings, and prepare and distribute comprehensive minutes of meetings
• Establish and maintain a wide variety of manual and computerized files and records including but not limited to records of various state and federal projects
• Maintain confidential information and records
• May assist with ordering, inventory and distribution of office supplies and forms for the assigned program
• Prepare purchase orders and process invoices
• May assist with setting up and processing of numerous contracts for contractors
• Prepare and maintain calendar of activities, meetings, and events
• Schedule appointments, conferences and meetings
• Arrange travel accommodations and process travel claims
• May assist with updating and maintaining web pages or information for web pages
• Assist with online registration for numerous department workshops and events
• Assist with event coordination and setup and provide administrative support as needed
• Operate a variety of office machines such as typewriter, personal computer, terminal, printer, fax machine, calculator, copier and specialized equipment common to assigned program or office
• May direct, train  and provide input for the evaluation of clerical support staff
• Perform other job related duties as assigned

• Modern office practices, procedures and equipment
• Basic administrative procedures
• Personal computers and industry standard software applications, including Microsoft Office, Filemaker, Escape, Excel, and other software programs pertinent to the functions of the assigned department
• Telephone techniques and etiquette that provide a high professional standard of service to others and demonstrate a calm and patient demeanor
• Statistical and financial record-keeping
• Correct English usage, grammar, spelling, punctuation and vocabulary
• Oral and written communication skills
• Principles of training and providing work direction that promote high standards,  professionalism, collaboration, and a positive work environment
• Interpersonal skills using tact, patience and courtesy

• Quickly acquire knowledge of County Education Office organization, operations, policies and objectives
• Interpret, explain and apply laws, rules, regulations and policies with relationship to the assigned program or office
• Analyze situations accurately and adopt an effective course of action
• Understand and follow oral and written directions
• Communicate effectively both orally and in writing
• Demonstrate keyboarding/typing skills and speed as required by the assignment
• Establish and maintain efficient office procedures, record keeping, and filing systems
• Plan, organize, coordinate and prioritize assigned tasks to successfully meet time lines
• Establish and maintain effective and collaborative positive working relationships
• Train and provide work direction to others
• Maintain records and prepare reports
• Work independently with little direction
• Work confidentially with discretion

• Valid California Class C Driver’s License and insurance coverage as required by law.
• Enrollment in the California Department of Motor Vehicles Government Employer Pull Notice Program as a condition of employment.

Approved by the Personnel Commission: May 27, 1999