Caregivers - Santa Barbara County Education Office

Woman holding a child on a bench outdoors

Welcome, Caregivers

Caregivers hold the power to make a lasting positive impact on the life of a child. At ECE, we know how crucial a role Caregivers have in promoting the highest quality childcare and early education in Santa Barbara County.

We so appreciate the hard work you do and we want to help provide you with the support you need. Here, find resources to help you get TrustLine certified, find personalized training, and learn more about the Alternative Payment Program.

Click on the commonly asked questions below to find out more information! Don't see your question? Give us a call!

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I've been watching my grandchildren for years while my kids worked. Now I'm getting paid to do what I've always done. It's really nice.
-Claire, Santa Barbara
{grandmother of 13}

Frequently Asked Questions

What is the Alternative Payment Program (APP)?

The Alternative Payment Program provides subsidies to pay for childcare in a location of the parent’s choice while the parent or parents are working, in school or in training, or seeking employment.

The APP can help families arrange childcare services and will make payments for those services directly to the childcare provider selected by the family. The APP is intended to increase parental choice and accommodate the individual needs of the family.

Do I qualify as a caregiver and I can get paid through the APP?

You qualify as a caregiver if you are a family member, friend, neighbor, relative, babysitter, or nanny who cares for a child in the child’s home on a part-day or full-day schedule while the qualified parent or parents are working, in school or in training, or seeking employment.

If you are not related to the child you are caring for, you must be on the TrustLine registry to get paid through the Alternative Payment Program.

If the family qualifies for APP, you can begin the process by calling one of our offices:

Santa Barbara Office (805) 964-4711 x 4436
Lompoc Office (805) 735-2064
Santa Maria Office (805) 352-0274

What is TrustLine and how do I get on their registry?

TrustLine is California’s registry of in-home child care providers, tutors, in-home counselors, and child care staff at Ancillary Child Care Centers who have passed a background screening. All caregivers listed with TrustLine have been cleared through a fingerprint check of records at the California Department of Justice. This means they have no disqualifying criminal convictions or substantiated child abuse reports in California.

To begin the TrustLine process, call one of our offices:
- Santa Barbara Office (805) 964-4711 x 4436
- Lompoc Office (805) 735-2064
- Santa Maria Office (805) 352-0274
For additional questions about TrustLine, visit their FAQ page

Does it cost money to get cleared through TrustLine?

How can I get training to increase my skills and knowledge?

We are here to help, give us a call!

Santa Barbara Office
(805) 964-4710 x 4409

Lompoc Office
(805) 735-2064

Santa Maria Office
(805) 352-0274

Contacts

Janelle Willis
Administrator
jwillis@sbceo.org
(805) 964-4710, ext. 4409

Artesia Carlon
Coordinator
acarlon@sbceo.org
(805) 735-2064, ext. 101

Jeanette Hatfield
Coordinator
ECE Programs & Support
jhatfield@sbceo.org
(805) 964-4710, ext. 4488

Elvia Bukal
Fiscal Services Manager
elvia@sbceo.org
(805) 964-4710, ext. 4457

Dyan Bomer
Senior Administrative Assistant
ece@sbceo.org
(805) 964-4710, ext. 4409

Chiara Perez del Campo
Administrative Assistant
cperezdelcampo@sbceo.org
(805) 964-4710, ext. 4488

Offices

Hope Office
3970 La Colina Road
Santa Barbara, CA 93160
ece@sbceo.org
(805) 964-4710 x 4409

Lompoc Office
104 South C Street, Suites G and H
Lompoc, CA 93436
ecelompoc@sbceo.org
(805) 735-2064

Santa Maria Office
722 E. Main St., Suite 201
Santa Maria, CA 93454
ecesm@sbceo.org
(805) 352-0274

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